Export Status
BPP tracks every sync run in Sync History. Each record represents a completed (or failed) sync for an audience or signal destination.
Destination status
Each audience destination and signal destination has its own current status:
| Status | What it means |
|---|---|
| Ready | Configured, enabled, and waiting for the next scheduled run. |
| Running | A sync is currently in progress. |
| Complete | Last run completed successfully. All records were processed. |
| Partial Complete | Last run completed but some records failed (e.g., a missing identifier for some users). Successful records were still pushed. |
| Error | Last run failed. No records were pushed. Check the status message for details. |
Sync History
Sync History records every completed or failed sync with the following information:
| Field | What it shows |
|---|---|
| Entity Name | The audience or signal that was synced. |
| Sync Type | Audience or Signal. |
| Destination Name | The connection used (e.g., "Google Ads — Main Account"). |
| Connection Type | Google Ads, Meta Ads, API Endpoint, etc. |
| Status | Complete or Error. |
| Items Total | Total records attempted (users for audiences, events for signals). |
| Items Processed | Successfully pushed records. |
| Items Failed | Records rejected or not sent. |
| Max Event Date | Latest event timestamp among processed records (signal syncs only). |
| Execution Date | When the sync completed. |
| Status Message | Error description if the sync failed. |
Reading your results
- Complete with some failures is normal — it means the majority of records pushed successfully but some were individually rejected (e.g., an invalid email format). Review the status message for the specific rejection reasons.
- Error means the entire run failed before or during the push — typically a connection issue, API error, or configuration problem. Fix the underlying issue; the next scheduled run will retry automatically.
- Items Processed vs Items Total gives you the effective coverage rate for that run. A consistently low ratio may indicate a data quality issue worth investigating.
Retry behaviour
BPP does not retry a failed run mid-cycle. The next scheduled daily run will attempt to process the data again.
For signal syncs, the latest event date marker only advances on a successful or partial-complete run. If a run fails entirely, BPP will retry all the same events on the next run — nothing is lost.
Filtering Sync History
You can filter Sync History by:
- Sync type (audience or signal).
- Connection / platform.
- Status (Complete or Error).
- Date range.